Delivery

UK

Our standard delivery method is by next day courier (delivering Mon-Fri between 9:00 and 16:00, but excluding national holidays), which has excellent coverage for the UK.

Scottish Highlands, Northern Ireland and the Republic of Ireland

Maybe subject to a slightly longer delivery time.

Saturday Delivery

We also offer a Saturday delivery and 9am next day service for urgent items. Please state this during the ordering process.

Outside the UK

For customers outside the UK, we quote shipping on a case by case basis, to make sure the shipping is competitive, and will inform you of expected delivery time to your location.

My Parcel hasn't arrived?

Please give us a call immediately on +44 (0) 1332 365318 and we'll rectify the situation as soon as possible.

I've missed my parcel

If you aren't in or not available then you will receive a card from our courier with all details you need to contact them to rearrange delivery.

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Hear from some of our clients...

  • We have been working with William and his team at Surescreen throughout 2021 for the supply of LFD test kits for our colleagues across c40 sites in UK and Ireland - (currently around 300,000 test kits). Initially William was invaluable in talking us through the different types of test kits available and once we agreed to use Surescreen as a supplier, the service we have received from the whole team has been second to none, through ordering to despatch - deliveries were made on time and in full and any queries quickly addressed and resolved. William is always available to take calls and answer any questions, as well as give advice on the test kits, would have no hesitation in recommending. - Smurfit Kappa

  • Premiership Rugby and our Clubs have been working with Tom and the SureScreen team since March 2021. We have always received professional and prompt responses to all of our queries and orders. The customer service from the team can not be faulted and would and have recommended them to others. - Premiership Rugby

  • Excellent service! - PO Medica AB

  • We have close and swift access to SureScreen sales representatives and received prompt answers to questions and impeccable deliveries.

    Regulatory CE-marking was not available due to the rapid development of the pandemic and lack of time, but considerable work efforts were made to overcome these hurdles.

    We are generally very satisfied with product quality and deliveries.     - Endovab Care

  • We have been ordering the SureScreen Antigen test for many months now and are extremely happy with the prompt and professional service we have been receiving. Abdal has been extremely helpful and responsive to any questions we have. The test kits are easy to use with clear instructions. - Intermedical (UK) Ltd.

  • My cooperation is with William Smith, we purchase Surescreen fast tests. I can only say all the best, he is replying very fast and things we need are done ASAP. He is always ready to discuss any issues we have (not that we have a lot), but still. He is giving us all the support we need. He was kind enough to help us with getting on EU list (still waiting, but getting there), which was really nice as we need it to keep selling the tests. It is a pleasure to work with him.

    For any more questions I am available.

    I wish you all a very nice day
    Barbara Kelbl     - Euromed d.o.o.

  • We have been working with William and his team at Surescreen throughout 2021 for the supply of LFD test kits for our colleagues across c40 sites in UK and Ireland - (currently around 300,000 test kits). Initially William was invaluable in talking us through the different types of test kits available and once we agreed to use Surescreen as a supplier, the service we have received from the whole team has been second to none, through ordering to despatch - deliveries were made on time and in full and any queries quickly addressed and resolved. William is always available to take calls and answer any questions, as well as give advice on the test kits, would have no hesitation in recommending. - Smurfit Kappa

  • Premiership Rugby and our Clubs have been working with Tom and the SureScreen team since March 2021. We have always received professional and prompt responses to all of our queries and orders. The customer service from the team can not be faulted and would and have recommended them to others. - Premiership Rugby